Hihi!

Fintech Copywriter

Canva Designer

Project/ Program Manager

I’m a PMP® certified Senior Project/Program Manager with 12+ years of experience blending Data, Design, and Fintech Writing to deliver impactful solutions to your business needs.

💪What I Bring:

Data Expertise: Analytics (Excel, Power BI), automations (Power Automate, PowerApps, Zoho Creator), and visualizations.
Project Mastery: C-Suite Stakeholder management, risk governance, and process optimization.
Creative Flair: Content design, marketing, and copywriting for B2B/B2C campaigns.

I thrive on challenges and I'm driven by curiosity.

🪴My Career Ideology

“If you don't go after what you want, you'll never have it.
If you don't ask, the answer is always no.
If you don't step forward, you're always in the same place.”
― Nora Roberts

Upskilling is the way forward! Skills v/s Tool Mastery:

⚡As a Data Analyst with love for automations (PM)

●Senior to C-Suite level Stakeholder management and Communication.
● Project Management/ Program Management.
● Ops Risk Management, Product Strategy.
● Setting up Ops Risk / Quality Check Programs for effective Risk Governance.
● Product Roadmap and Project Charter (Microsoft Project Planner, Notion, Asana, Monday.com)
● Strategy and Operations.
● Trust and Safety.
● Client Engagement & Client Reporting.
● Data Analyst (Excel, Sheets, SQL (BigQuery), Smartsheet, Google Sheets).
● Data Visualisation (Power BI, Tableau, Google Analytics, Zoho Analytics).
● BPM-Business Process Diagramming (Lucid Charts, Signavio & Visio).
● Process automation (SharePoint, Power Automate, Power Apps, Airtable, Zoho Creator).
● AI: Co-Pilot, ChatGPT.
● Technical Writing & Presentations.

⚡As a Content Designer, Marketer and Copywriter

● Design Thinking (Adobe CC, Ai, Canva).
● Content Design (Ai, Canva).
● Ads & Blogs copywriting B2B. B2C.

My Corporate Career Journey..

🏢 LinkedIn - 3 Years - (Dec 2021 - Nov 2024)

💻 Lead | Project and Program Manager

☑️ Customer Success, Risk and Operations, Data Analytics , Trust and Safety

📍 Bengaluru, India

Architected enterprise-wide risk management workflows using Power Automate, cutting operational risks by 90% and client wait times from 14 to 3 days.
Directed the development of three Power Platform applications, centralizing global support operations, and earned a 2024 LinkedIn Sales Kickoff nomination for impactful 'Leverage'.
Received the 'Innovation Award' for delivering high-impact risk mitigation projects with a 75% success rate within six months.
Managed relationships with C-Suite executives to drive risk governance while launching masterclasses to upskill teams in risk management.
Collaborated with Product Risk and Compliance teams to automate a vendor onboarding process and client verifications, improving onboarding time from 7 days to 2 days.
Effectively managed change impact by liaising with cross-functional teams, ensuring seamless integration of risk management processes.
Demonstrated an entrepreneurial mindset by driving innovative solutions in a fast-paced, evolving environment.

🏢 Lighthouse Canton - 3.5 Years - (Aug 2018- Dec 2021)

💻 Assistant Vice President | Project Manager & Operations Risk Manager

☑️ Fund Management, Finance Risk Management, Operations, Data Analytics

📍 Bengaluru, India

Instrumental in setting up a new Operational Risk Management framework within first month of joining the firm.
Implemented the quarterly Risk & Control Self Assessment (RCSA) Model, serving as a quality control checkpoint for Global Operations and our Vendor partners. Worked closely with the CCO and CRO.
Lead the efforts to implement a new large Enterprise Finance initiative of implementing a firm wide Investment Management Suite & Risk System . Partnered with Engineering Managers, Product Managers, Risk and Compliance Managers and other Technical leads on Enterprise Finance initiatives.
Lead the overseeing of daily risk report preparation for $50M+ institutional clients and had regular calls on ops risks.
Collaborated with Operations, Compliance, Risk, Technology, and Trading teams to support comprehensive risk management practices. Directed budgeting and timeline management for projects and reports, ensuring adherence to risk governance frameworks.
Conducted data, cost, and risk metric analysis to inform strategic decisions by Senior Leadership.
Developed an Operations Reference data dashboard using PowerBI, facilitating real-time risk monitoring and reporting.
Built and led a high-performing team focused on operational risk management, including vendor management, driving continuous improvement and fostering a culture of proactive risk awareness.

🏢 Goldman Sachs - 6 Years - (May 2012- Marc 2018)

💻 Lead Specialist Associate | Project Management & Operations Risk Management

☑️ Liquidity, Payments, Risk and Compliance, Regulatory Projects, Operations Risk

📍 Bengaluru, India

Lead and managed a complex large scale global Enterprise Risk and Compliance project dealing with client portfolio risks from $1M to >$100M. Project spanned 2.5 years.
Partnered with the Compliance, Risk, Technology, Trading and Wealth teams to align risk management practices with enterprise risk frameworks.
Scaled solutions globally across Federation and Revenue teams by developing strategic communication plans to influence key stakeholders. Lead weekly project update meetings with stakeholders.
Presented project outcomes and risk mitigation success stories to CFO and Senior Managing Directors, enhancing executive understanding of risk positions.
Established and led the education wing at the Treasury and Payments department.
Lead the business improvement programs at the Liquidity Department called as Process Efficiencies Group.

📍 Warsaw, Poland

Relocated to Warsaw to set up the 7 member Client Integrations team for Regulatory and Risk Department.
Collaborated with Global Legal, Trading Sales, and Technology teams to ensure compliance with international risk regulations (EMIR, Sarbanes-Oxley, Dodd-Frank).
Lead the collaboration with the Business Development Management team and technology in building Business Requirement Documents (BRD) and creating models within reference data systems for EMIR Regulation i.e Delegated-Assisted Reporting Services & Mandatory Clearing and US regulations i.e Sarbanes Oxley & Dodd Frank Reforms.
Was instrumental in the Robotic Process Automation (RPA) program. I was the Lead Collaborator with Technology and Business Architecture teams to build the RPA into manual processes. Actively participated in UAT testing & Business Process Modeling (BPM) testing for EMIR Reg go-lives.
Culture champion at the Warsaw Goldman Sachs Office.

🏢 ramyarajagopal.com- (Nov 2024 - Present)

💻 Freelancer : Fintech Writer, Canva Designer, Project/ Program Manager

☑️ Finance, Technology, Engineering, Customer Success, Content Marketing

📍 Remote

Check out my Services and Portfolio to know more about my body of work.

My Portfolio

Getting personal..

The Comedy Of Careers: A Maha Manager’s 21 poetically illustrated work misadventures

Picture a beautiful morning, the sun glowing as you happily do yoga with a huge smile on your face. The peaceful air feels calm and refreshing. Suddenly, your phone beeps with an email. It's from HR. Confused, you check it. It's that dreadful news: Mass Layoffs.

Your world just turned upside down.

All you feel is confusion, hurt, anger, betrayal. But, deep down you know life must and will go on. You get ready to wear your cape.

‘The comedy of careers: A Maha Manager’s 21 poetically illustrated work misadventures’ marks the poet’s debut, embarking on an imaginative journey of 21 career poems and illustrations that depict ‘what if’ situations from facing job loss to experimenting unique career options.

‘Maha’ is a Sanskrit word meaning ‘Great’.

The poet says: ‘It’s about all the different jobs I would love to do if I quit my job one day or shudders was made to’

Set against the backdrop of post-2020 uncertainties, this anthology provides solace and wisdom. Each poem navigates emotions of change, doubt, and courage with a touch of humour. Because life is richer with a good self-laugh right?

A Maha Manager ultimately follows their calling, not the crowd or comfort zone.

Click to own your copy!

I recently published my book, tinkering with the quirky genre of 'Career Poetry'.

Find more of my illustrations in my book: The Comedy Of Careers: A Maha Manager’s 21 poetically illustrated work misadventures!

Click to own your copy!

I also spend my free time illustrating..

Tanjore art or Thanjavur art flourished in 16th century in Southern India. The use of 24K gold plates along with semi precious stones makes these form of painting stand out and sparkle!